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About the Data Privacy Policy

This Data Privacy Policy ("DPP") disciplines the use, in any nature and/or form, of information that BigDataCorp ("BDC") collects, receives or treats, directly or indirectly, from its customers or from the internet public environment. It clearly and accessibly explains how your information and/or data is collected, used, shared and stored by us in our daily operation.

This Data Privacy Policy ("DPP") disciplines the use, in any nature and/or form, of information that BigDataCorp ("BDC") collects, receives or treats, directly or indirectly, from its customers or from the internet public environment. It clearly and accessibly explains how your information and/or data is collected, used, shared and stored by us in our daily operation.

The DPP is divided in two sections, one that treats the information supplied by third parties directly to BDC (via contact forms, registers in events, and other similar situations), and another that treats the information collected by BDC from the internet public environment.

The terms defined on this DPP establish BDC’s commitment with your privacy, as well as your rights regarding the data processed by BDC about you. In addition to this DPP, it is important that you become familiar with other applicable rules and regulatory frameworks, such as Law n. 12.965/2014 ("Internet Civil Framework") and Law n. 13.709/2018 ("General Data Protection Law").

We reserve the right to change, include or remove any elements from this DPP at any time, without the need of prior notice or third parties consent. It is an obligation of the interested parties to monitor this policy to verify any changes that may occur, and contact us in case they do not agree with them.

Every person or company that exchanges information with BDC or uses any products or services made available by BDC to the market is expressly agreeing with this DPP. This policy is written and shall be interpreted according to the laws of the Federative Republic of Brazil, and the Jurisdiction of the Judicial District of Rio de Janeiro, in the state of Rio de Janeiro, is established as qualified to settle any issues by chance arising out of the present document, with express waiver to any other, as privileged it may be.

In case of any doubt or question, you can contact us by e-mail (atendimento@bigdatacorp.com.br) or by phone (+55-21-3795-2308).

1. Data Shared with BDC

1.1. What data is shared with BDC?

In the registration form in our website, or in the terms of agreement to our services, our customers must share with us registration information such as CNPJ (Federal Tax ID Number), corporate name, trade name, and contact information, such as the company’s address, telephone number and e-mail of the person in charge of the contract, among others.

Alternatively, users can fill out the form to receive our newsletter, in which they have to inform their names and a contact e-mail, or also, we can receive a person’s CV to be registered in our CV base, or as an application to a job position.

Our customers also share information with us in the moment they make calls to our APIs. This shared information are the consultation keys for calls, and they are fundamental for the operation of the products.

The exact set of shared information varies in each case, depending on how the forms have been filled out or on the type of request that is being made, and may be wider or more restricted.

1.2. What do we do with this data?

It depends on the completed form or the process in which we receive the information. For information that has been filled in the company’s commercial contact form, data is used so that our vendors or our marketing team can get in touch to give more information about products and services. We also carry out a data enrichment process from the company name that is filled in the form to search information such as the company’s CNPJ and registered address, with the objective of simplifying BDC’s internal operational processes.

The registration for the newsletter is used only for sending a communication e-mail, with monthly frequency, containing information about BDC and the market in which we operate.

The information we receive regarding HR processes, such as the CV to be registered in our CV base or for some position for which we are hiring, is used only for the HR internal processes, and accessed only by this team.

The information shared with the use of our products, that is, in the calls to our APIs, is used only with the purposes of log and system audit, and is only accessed by BDC’s technical support team or by the customer that made the request.

1.3. How is this data stored?

All the information shared with BDC is stored following the best existing Information Security practices in the market. We apply end-to-end encryption on the information, from its input in our systems to the storage environments (data at rest), using market encryption standards. The data is also kept encrypted during any movement that occurs within our platform.

We use third parties cloud computing services for hosting and the storage of information shared with us. Therefore, we are not liable for any occasional security problem with some of these services that may cause the exposition of encrypted information, and no compensation shall be owed to the originator of information in case such a situation occurs.

1.4. How does information security work?

Del lado técnico, trabajamos con criptografía fin a fin durante todo el procesamiento de las informaciones, desde el momento en que se comparten con nosotros, a través de comunicación HTTPS en los formularios, e-mails y en nuestras API, hasta su almacenamiento, manteniendo los datos encriptados en reposo. Utilizamos las mejores tecnologías disponibles en el mercado para la criptografía y el almacenamiento de los datos.

From the processual side, the internal access to data is authorized only to the BDC’s group that really needs access to information. In case of commercial information, only the commercial and marketing team in the case of CVs, only the HR team, and so on. All BDC collaborators work under strict information nondisclosure and confidentiality obligations.

1.5. Is this information shared? With whom? What for?

No information shared with BDC is passed along or shared with third parties, for no reason or purpose, unless expressly requested by the originator of the information.

1.6. How do I do to remove my information?

If you filled out our contact form but did not continue the commercial process for any reason, just send an e-mail to comercial@bigdatacorp.com.br asking for the removal of your data, which will be deleted from our CRM and from any other system where they are present.

If you continued the commercial process and signed our service terms of agreement, becoming a client, the first thing you need to do is request the termination of your contract. Attention: Once you request the cancellation, you will not be able to use any of BDC’s services anymore. After that, you need to pay for any value you might owe for the used services. Finally, if you do not have any other loose ends, you can send an e-mail to comercial@bigdatacorp.com.br requesting the removal of your data.

For the specific case of request log registers or calls made by clients to BigDataCorp APIs, the data cannot be removed due to regulatory requirements that supersede the prevailing privacy legislations.

Newsletter subscribers may click on the link sent in each e-mail to unsubscribe and stop receiving our news.

Candidates that wish their information to be removed from our CV database may contact us by e-mail vagas@bigdatacorp.com.br and request the removal.

2. Data Collected by BDC

2.1. What data is collected by BDC?

We collect all kinds of information about people, companies, products, news and dozens of other types of public source entities, particularly from websites and pages openly available on the internet. This includes registration information (names of people and companies), contact data (addresses, telephone numbers and e-mails), and other types of available information.

2.2. How and where is this data collected from?

All of the information we collect has demonstrably public source, that is, it’s information collected from the internet public environment: from some page that any person can access unrestrictedly and without the need of any kind of authentication or login.

With the extracted information, we internally store the HTML code of the visited pages, which allows us to prove exactly where each information we have originated from. In addition, when we carry out the collection of information in any website, we register in this website’s access log a signature that shows who we are and what we do with the information. With that, we operate a fully transparent data collection process.

Our information collection process visits over 1.5 billion websites spread around the world weekly. These websites include government websites (in Brazil and in other countries), corporate websites, marketplaces, and any website that is publicly available and accessible on the internet.

In case you have doubts about the source of some specific information, you can contact us through the e-mail address atendimento@bigdatacorp.com.br.

2.3. How is this data stored?

All the information collected by BDC is stored following the best existing Information Security practices in the market. We apply end-to-end encryption on the information, from its input in our systems to the storage environments (data at rest), using market encryption standards. The data is also kept encrypted during any movement that occurs within our platform.

We use third parties cloud computing services for hosting and to storage the collected information, and derived data that is designed on this information. Therefore, we are not liable for any occasional security problems with some of these services that may cause the exposition of encrypted information, and no compensation shall be owed to the originator of information in case such situation occurs.

2.4. How does information security work?

From the technical side, we work with end-to-end encryption during the whole processing of information, from the moment it is shared with us, via HTTPS communication in the forms, e-mails and in our APIs, to the storage, keeping the encrypted data at rest. We use the best technologies available in the market for encryption and data storage.

From the processual side, the internal access to data is authorized only to the BDC’s group that really needs access to information. For the information we collect, only the company’s internal technical teams have access to the data.

2.5. Is this information shared? With whom? What for?

Yes. We commercialize the public information, and derived data we design on this information, to our customers, under the terms of applicable laws and regulatory frameworks, particularly Law n. 13.709/2018 ("General Data Protection Law"), as per Chapter II, Section II, Article 11, Subsection II, clause g, and Chapter II, Section I, Article 7o, Paragraphs 3o, 4o and 7o.

2.7. Can I ask to have my information corrected? How?

Yes. In case you notice, in some identity validation or data confirmation process, that the information available about you is incorrect, you can contact us through the e-mail address atendimento@bigdatacorp.com.br and request the correction or adjustment.

Attention: In case you request the correction or adjustment of your data, you are automatically granting us your consent for sharing and commercializing the new informed data, unrestrictedly and unlimitedly.

2.8. How do I do to remove my information?

To request the removal of your information from our systems, contact us through the e-mail address atendimento@bigdatacorp.com.br. In order for the data to be removed, it will be necessary to carry out a process of validating your identity, to ensure another person passing is not impersonating you in this request.

It is also important that you contact the original sources of the information we collected, so that your data is removed from them, and not only from our system. Otherwise, in a few days, we will collect your information from those sources again, and it will come back to our system, independently from your request.

For regulatory issues that supersede the prevailing privacy legislation, some information cannot be removed. In case you request the removal of any information in this situation, we will let notify you the moment you contact us.

2.9. I am a website owner and I no longer want it to be collected anymore. How can I do?

You have two ways to avoid our collection process from visiting and retrieving information from your website:

  • 1. Create (or change, if you already have it) a robots.txt (http://www.robotstxt.org/) file, including the instruction lines to block our collection process:

    User-agent: BDCbot
    Disallow: /

  • 2. Contact us through the e-mail address atendimento@bigdatacorp.com.br requesting the removal of your website from our collection list.